On-call duties
Plan on-call cover and see who is available now. Schedules, emergency numbers, gap warnings and reports are available in say.work.
On-call duties and checklists are available in one module.
A separate schedule for each team
Organise on-call duties by team, such as helpdesk or infrastructure. Each team has its own people, schedule and contact details.
Choose an employee and start and end dates for each shift. The shift time comes from the team configuration. The entry also records who assigned the duty. A timeline shows successive shifts and highlights the current one.
Gaps and overlapping shifts
The system checks schedule continuity and displays warnings next to entries. It flags gaps between shifts, overlapping duties and one person's excessively long uninterrupted duty.
You can allow several concurrent duties for a team. Overlap checks then take that rule into account.
Contact the person on call
The overview table shows teams, current on-call employees, shift dates and emergency phone numbers. Search and sort the schedule.
The home screen's on-call widget shows current cover and contact numbers. Your own duty is highlighted, and you can open the full list from the same place.
Notifications before a duty
Enable reminders for upcoming duties and notifications when no cover is scheduled. Set how far in advance they should appear.
Messages go by email and through a configured Slack connection to the relevant people: the person on call or those overseeing the schedule. Changing previously announced cover can notify both the new and previous person on call.
A report for a selected period
Download an Excel file with a summary by employee and a detailed shift list. It includes dates, teams, number of days and schedule notes.
If on-call rates are configured, the summary also calculates pay for the selected period.
See say.work in action.
Choose the modules you want to explore in a 30-minute demo.